Shipping:
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- We offer worldwide shipping for all orders placed on our website.
- Shipping costs and delivery times may vary depending on the destination and shipping method selected during checkout.
- Orders are typically processed and shipped within 1-3 business days, excluding weekends and holidays.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track your package’s delivery status.
- For wholesale and bulk orders, please contact our customer service team for personalized shipping quotes and arrangements.
Returns:
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- We want you to be completely satisfied with your purchase from Rainbow Stars. If for any reason you are not happy with your order, we offer a hassle-free return policy.
- Eligible items can be returned within 30 days of purchase for a full refund or exchange, provided they are unused, in their original packaging, and in resalable condition.
- To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your items.
- Please note that return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.
- Once we receive your returned items, we will process your refund or exchange promptly, typically within 5-7 business days.
Contact Us:
If you have any questions or concerns about our shipping and return policy, please don’t hesitate to contact us at ( our email). Our customer service team is here to assist you and ensure your shopping experience with Rainbow Stars is enjoyable and hassle-free.
Thank you for shopping with Rainbow Stars!